How Are Pets Shipped?
We offer multiple shipping options to ensure your pet arrives safely and comfortably
Airline Shipping
Fast and reliable air transport
We offer shipping to all destinations within the U.S. and Canada. Shipping charges vary based on the destination and range from $200 to $400.
What's Included:
- Airfare
- Experienced Pet Nanny
- Veterinary health certificate
- Pet care packet with food and instructions
Optional: Professional pet shipping agency with experienced Pet Nannies who will accompany your pet from the airport to your home address using a pet delivery van.
Travel Details:
- • Counter-to-counter service
- • Pressurized, temperature-controlled compartment
- • 4-9 hour flight duration
- • Food and water provided during journey
Ground Transport
Direct delivery to your doorstep
Choose specialized ground transport for direct delivery to your doorstep. This service is available throughout the U.S. and Canada, with pricing based on distance and location.
Ground Service Features:
- Dedicated pet nanny accompaniment
- Direct delivery to your doorstep
- More affordable than air travel
- Personalized care throughout journey
Note: While this option is more affordable, please note that it may take a bit longer for the pet to arrive compared to air travel.
Is Shipping Safe for the Pet?
Your pet's safety and comfort are our top priority
Safety Measures
We understand your concerns about shipping, but rest assured, the safety and comfort of your pet are our top priority. Shipping via American airlines is safe and well-regulated, with stringent measures in place to protect pets during travel.
What's in Your Pet's Crate:
- Food and feeding instructions
- Frozen water that gradually thaws
- Soft bed of shredded newspapers
- Chew toy for comfort
- Sock with our scent for security
Journey Monitoring
We take great care to ensure that your pet has everything it needs for a smooth journey. We monitor the entire journey closely, tracking flights and layovers to ensure a safe arrival.
Arrival Information:
- Typically arrives the same day
- Often just a few hours after departure
- Continuous monitoring throughout journey
Pickup Option:
Absolutely! You're welcome to travel and pick up your pet in person. Most airlines don't charge an additional fee for flying with a pet, aside from the standard personal flight fee.
Frequently Asked Questions
Everything you need to know about shipping and delivery
Does My Pet Need a Vaccine After Arrival?
No, we do not recommend vaccinating your new pet within the first 14 days of arrival. Your pet will already be up-to-date on vaccinations before leaving our care.
It's important to let your pet adjust to their new environment before any additional stress or vaccinations are introduced.
Recommendation: Take your pet for a check-up within 48 hours of arrival to ensure their health and well-being. If any health issues are discovered, we will either provide you with a new pet or issue a refund if no other pet is available.
Can I Get a Discount?
Yes! If you and a friend adopt two or more pets at the same time and they travel together on the same flight, we can offer a discount of $100 - $300 off the final price.
Note: This discount is not available for all pets and breeds, so contact us directly for more information.
Shipping will be arranged once the adoption is finalized and the adoption agreement has been signed.
Picking Up Your Pet from the Airport
Everything you need to know for a smooth pickup experience
Flight Confirmation
Once your pet's flight is scheduled, you will receive an email confirmation containing all the necessary flight details, including the precise airport location where you can pick up your pet.
Confirmation Includes:
- Flight details and timing
- Precise airport location
- Unique confirmation number
- Pickup instructions
Important: Please make sure to arrive on time and bring a valid ID for verification.
What to Bring
- A clean, soft towel
- Fragrance-free baby wipes
- Paper towels
- Fresh, clean water
Still Have Questions?
Feel free to reach out to us if you have any further questions about shipping, delivery or pickup. We're happy to help!